We have just finished the verification process

November 10, 2011

PAUL SMITH

2365 S Mayfield Ave

Chicago, IL 60652

Cell: (123)-555-1234

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear PAUL SMITH,

We have just finished the verification process of your online reservation and your payment details. A copy of that transaction is enclosed herein. Unfortunately, the credit card that you used was rejected. It could be that you have typed in some incorrect details or there could be a simple misunderstanding on the part of the bank. Kindly contact me as soon as possible at 4567890 to clarify this further. You can also choose to send us a check to the address on the letterhead, or deposit your payment to our account (WorldWide Bank, Account Number:12345678).

Kindly make sure that the amount on the check or for deposit is the exact amount due for your online hotel reservation. Please indicate your complete name and tracking number for all transactions. Thank you and we hope for our immediate action on this matter.

Sincerely,
Laurinda

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