Our client, Mr. Charles Ramsey, has recently given

November 10, 2011

Arnold Den

64, East 6 Street,

Lewistown, Montana, 03278,

(194)-465 0217

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Arnold Den,

Our client, Mr. Charles Ramsey, has recently given me a call complaining about your tardiness to the last three meetings that you scheduled with him. Please note that each agent we have is a reflection of what Mint Builders is and stands for and we cannot tolerate making clients wait for meetings that we ask for.

I ask that you take immediate action to rectify this kind of behavior. Please note that harsher disciplinary actions will be taken should I hear of this kind of incident happening again.

Sincerely,

Lana

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