Here at Floyd Telecoms, we value all of our subscribers.

November 10, 2011

JIMMY NORTAN

6901 West Main 26 Street

Urbana • Illinois, 61801

Cell: 257-409-8975

 

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear JIMMY NORTAN

Here at Floyd Telecoms, we value all of our subscribers. We want to give them the best kind of service available and we give each one fair treatment too. Going through your records today, it came to my attention that you have not settled 2 months of your billing statement.. Right from the start, we always inform our customers that a bill becomes overdue if it has not been paid within 30 days from cut-off date. This may just have slipped your mind, or perhaps you are currently in an inconvenient situation. Nonetheless, I have to ask you to fully pay your dues by May 30, 2011, otherwise, your account will be forwarded to the credit and collection department. Kindly contact us immediately as we have not been successful in all our attempts to call you. We are willing to work things out, but without any response from you, there is also nothing that we can do to clear your record.

Sincerely,
Lateefah

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