You have been our janitorial service of choice for the past 5 years.

November 10, 2011

Worthington Area School District
ATT: James Drury, Superintendent
14 Atherton Street
Manhattan, NY-10009
(123) 456-7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear James Drury,,

You have been our janitorial service of choice for the past 5 years. We have always been satisfied with your staff. However, recently, your services have deteriorated and we are no longer satisfied with the job that you do. Although it might be difficult, I regret to inform you that we have decided to use another janitorial agency. We hope that you understand and we will continue to be friends.

Sincerely,
Jensen

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