Please find enclosed a brochure detailing the benefits

November 9, 2011

JIMMY NORTAN

6901 West Main 26 Street

Urbana • Illinois, 61801

Cell: 257-409-8975

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear JIMMY NORTAN,

We recently received your order for a copy of the best-selling book, Off Road Maps of Oklahoma. Unfortunately, we recently sold our last copy of the 2010 edition and the 2011 edition is not flagged for release until June 30.

You may be aware that the same book is available on CD. The CD does cost $25.00 more but it does come with a free five year update facility simply by registering your CD on the Internet. Not only does it provide all the information the book does, it also gives you access to the latest information from people who are travelling on those roads and links to a site which updates road conditions after significant weather events. Everyone who I have spoken to who has purchased the CD is a convert.

Please find enclosed a brochure detailing the benefits and features of the CD and an order form. You can order by telephone or by mail using the order form insert in the brochure. Your order will be shipped the same day we receive your order.

We apologize for any inconvenience and hope that the CD alternative gets you back out on the road.

Sincerely,
Kahn

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