When I spoke to one of your employees today,

November 4, 2011

 

ANDREW HALL

456, X Street, Y Avenue

Philadelphia, PA-19103

(123) 456-7890

 
[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear ANDREW HALL,

I hope you’ll have time to cancel order #23857. I no longer need the baseball jerseys I ordered. A business in town donated shirts for the boys. Obviously, that cuts out a very significant cost for our little league team.

When I spoke to one of your employees today, he said the shirts had not yet been done and that the cancellation would not be a problem as long as I put it in writing.

Your business has been so kind to us. I plan to let the other coaches know and I hope they will bring their business to you.

Thanks so much!

Sincerely,

Emily

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