We are sorry to inform you that there has been a delay

November 4, 2011

Samantha Drew

81, North 54 Street,

Clewiston, Florida, 03247,

(328)-421 0569

 

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Samantha Drew,

We are sorry to inform you that there has been a delay in the shipment of your order by reason of the heavy snowfall in our region. The delivery trucks are stuck in the snow and we are still waiting for them to be dug out of the roads. We’ll do our best to deliver your order as soon as we can. If you want to cancel it, however, you may notify us through our hotline at 545-3453 and we will send you a refund right away. Happy holidays to you and your family, and we are grateful for your continued patronage throughout the years.

Sincerely,

Jamee

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