We appreciate your continued patronage.

November 4, 2011

Richard Anderson

1234, West 67 Street

Carlisle, MA 01741

(123)-456 7890.

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Richard Anderson,

We appreciate your continued patronage. We are writing to inform you that the books you ordered from Miller Publishing have been delivered and they should arrive within 10 working days. The shipping method that you chose for the delivery will be slower than usual.

The payment of $30.00 is due at the second week of the April. Thank you very much for your order. We are looking forward to doing business with you again.

Sincerely,
Jana

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