I am sorry to inform you that the delivery

November 4, 2011

ANDREW CARTER

14, East 19 Street

Brighton, NY, 03267

(618)-461 1055

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear ANDREW CARTER,

I am sorry to inform you that the delivery of the bedsheets your ordered has been deferred. Our wholesaler has been delayed by a company strike, and it is obvious from the occurring negotiations that the problem cannot be resolved fast.

If you wish to continue ordering from us, we have bedsheets available from other suppliers. Enclosed is another catalogue for your convenience. Please call our office at 123-12345 to talk about your other options. We are grateful for your patience.

Sincerely,

Jala

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