Thank you for ordering the Miller 1000 Portable Heating System

November 3, 2011

JUSTIN HOLLOWAY

XYZ Company.

1234 Archer Road

Gainesville, Fl 32607

 

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear JUSTIN HOLLOWAY,

Thank you for ordering the Miller 1000 Portable Heating System. We are sorry to inform you, however, that the sale you involved in was a closeout sale, and as such, we ran out of the said product. If you are willing to wait, the Miller 1100 Portable Heating System will be introduced to the market at a reasonable price. If you are not willing to wait, we’ll send you back your check. Kindly call us at our Hotline at 456-3476 to inform us of your preference. You still have the same order number: #4534-45. We will be waiting for your call. Thank you.

Sincerely,

Arnold

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