I just received the shipment of the seat covers

November 3, 2011

PAUL SMITH

2365 S Mayfield Ave

Chicago, IL 60652

Cell: (123)-555-1234

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear PAUL SMITH,

I just received the shipment of the seat covers that I ordered from Zane Auto Corporation. Sad to say, the covers are not made for my car seats. The covers sent are for bucket seats even though, when I made my order, I asserted that my car seats are bench seats. It is obvious that your company does not make bench seat covers that fit my car. As such, I am returning the items you sent me for a refund, plus, of course, the shipping costs for the return. Thank you.

Sincerely,

Brandeis

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