The new ladder I bought does not extend

November 3, 2011

RAPHAEL LAWRENCE

6901 West Main 26 Street

Urbana • Illinois, 61801

Cell: 257-409-8975

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear RAPHAEL LAWRENCE,

The new ladder I bought does not extend. It is blocked by too much metal. I would like to replace this ladder as it still falls into the three month warranty. I hope you will replace this ladder. Thank you.

Sincerely,

Irina

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