Our client, Mr. Charles Ramsey, has recently given

November 3, 2011

Mary Smith

69 N. Grant Street, Mid Lake City,

California 84301

Cell 🙁 988) 598-1331

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Mary Smith,

Our client, Mr. Charles Ramsey, has recently given me a call complaining about your tardiness to the last three meetings that you scheduled with him. Please note that each agent we have is a reflection of what Mint Builders is and stands for and we cannot tolerate making clients wait for meetings that we ask for.

I ask that you take immediate action to rectify this kind of behavior. Please note that harsher disciplinary actions will be taken should I hear of this kind of incident happening again.

Sincerely,

Vania

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