I purchased your discounted hamper last week

November 3, 2011

John Harrison

1234 Main Court

Santa Cruz • CA, 95060

Cell: 257-777-8989

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear John Harrison,

I purchased your discounted hamper last week as it was advertised at $69. Paying with my credit card, I have just received my latest bill which clearly shows that I have been charged $129 for the hamper. It is obvious that some sort of error has occurred. The reference number for the transaction was 789-7657, which was billed to my card on June 9. I have attached copies of my credit card bill, as well as a copy of the advert. I believe that this is enough proof to convince you to make a refund for the difference in prices.

 

I thank you in advance for looking into and resolving my problem.

Sincerely,

Deli

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