We would like to inform you that we have already appropriated

November 2, 2011

Jack Martinez
456, X Street, Y Avenue,
Fillmore, UT-84631
(123) 456-7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Jack Martinez,

We would like to inform you that we have already appropriated your previous payment to the account number that matched your personal details. It was unfortunate that our system was down last week when you made the payment, causing inevitable errors on the manual transactions.

The necessary corrections and adjustments have already been executed as can be seen on the statement attached to this letter. We are sorry for any trouble this may have brought on you, and we thank you for your patience and continued support.

Sincerely,

Adalardo 

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