JIMMY NORTAN
6901 West Main 26 Street
Urbana • Illinois, 61801
Cell: 257-409-8975
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear JIMMY NORTAN,
We recently received your payment of $200 for the monthly gardening services we provide. However, because the amount that was billed to you was only $175, you have a $25 credit with us.
We have two possible options to clear up this issue and would like to discuss them with you as soon as possible. When it is convenient, please give us a call at 333-3333. We thank you for your continued patronage and look forward to having you with us for many years to come.
Sincerely,
Aseem