JUSTIN HOLLOWAY
XYZ Company.
1234 Archer Road
Gainesville, Fl 32607
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear JUSTIN HOLLOWAY,
We apologize for an error that was made regarding your balance for last month’s bill. On the bill we sent you, the total charges listed was $746.50, but this should be $850.30. Details regarding the reason for this change and the charges we missed is outlined on the list below. We will be charging the $103.80 to next month’s bill. Please give us a call should you want to discuss this further. We apologize for the inconvenience this may have caused you.
Sincerely,
Anvita