We are really sorry for the mistake that occurred

October 24, 2011

 

Worthington Area School District
ATT: James Drury, Superintendent
14 Atherton Street
Manhattan, NY-10009
(123) 456-7890

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear James Drury,

We are really sorry for the mistake that occurred in the last order we processed for you. To correct the mistake we are now sending a $10 coupon that might help you to buy a new dress at a cheaper price. We shall try that there is no such incidence occur

Sincerely,

Pongor

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