JUSTIN HOLLOWAY
XYZ Company.
1234 Archer Road
Gainesville, Fl 32607
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear JUSTIN HOLLOWAY,
We apologize for sending you a defective magazine. We have always been sending correct copies of the magazine but somehow you received a bad magazine. We are making sure that we send you a replacement right away. Ring us at 22-2222 if there is an issue with the delivery. We are thankful for your continued patronage.
Sincerely,
Rókus