We apologize for sending you a defective magazine

October 24, 2011

JUSTIN HOLLOWAY

XYZ Company.

1234 Archer Road

Gainesville, Fl 32607

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear JUSTIN HOLLOWAY,

 

We apologize for sending you a defective magazine. We have always been sending correct copies of the magazine but somehow you received a bad magazine. We are making sure that we send you a replacement right away. Ring us at 22-2222 if there is an issue with the delivery. We are thankful for your continued patronage.

 

Sincerely,

Rókus

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