RANDY ORTAN
6901 West Main 26 Street
Urbana • Illinois, 61801
Cell: 257-409-8975
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear RANDY ORTAN,
I would like to express my deepest apologies for the rude treatment you received from one of our work-men. It is extremely unwanted from our employees to behave in an impatient manner when you were purchasing your goods. I understand that this can be rather hurting as the person should have been rather serving you, thank showing you disrespect.
The concerned employee has been put to probation and has been warned about her job in case something similar is repeated again. We treasure your continued patronage and expect you to receive our most sincere apologies about the same.
Sincerely,
Akshita