I really apologise for not having sent you th

October 20, 2011

Austin Parker

123, X Street, Y Avenue

Manhattan, NY-10009

(123) 456-7890

 

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Austin Parker,

I really apologise for not having sent you the payment for the previous month. I noticed an irregularity in the accounts statement and I really wanted to make things sure before I take any action.

Since, yesterday, the bank acknowledged the error, so now I am processing your funds transfer. Not only this, the bank has assured me that such things shall not be repeated in the future. I appreciate your patronage and look for the same in the coming future.

Sincerely,

Kakra

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