We have received your letter regarding

October 15, 2011

HENNERY SMITH

2365 S Mayfield Ave

Chicago, IL 60652

Cell: (123)-555-1234

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear HENNERY SMITH,

We have received your letter regarding the need to keep our students safe by installing more lighting facilities around the campus. First of all, we would like to thank you for your feedback. You certainly made some very good observations. We would like to keep our students, especially those who need to stay in the campus grounds until after the sun has set, as safe as we possibly can. We have therefore included your concern in our agenda for the general meeting next week. Again, thank you very much for your concern, and we apologize for any undue stress this may have caused you.

Sincerely,

Harold

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