Firstly, I’d like to apologize for the rude behavior

October 15, 2011

AUSTIN PARKAR

6901 West Main 26 Street

Urbana • Illinois, 61801

Cell: 257-409-8975

 
[Subject: Normally bold, summarizes the intention of the letter] -Optional-

DearAUSTIN PARKAR,

Firstly, I’d like to apologize for the rude behavior of one of our crew members, as well as the seemingly dismissive attitude she may have had regarding your concern. We have always worked hard to maintain the high level of our client service, and you can be sure that this incident was an isolated case. Nonetheless, we appreciate your feedback. It has certainly helped us identify weak spots in our training and will surely help us as we strive to provide you with the very best customer service.

Sincerely,

Harith

Leave a Comment

Previous post:

Next post: