We thank you for letting us know about

October 13, 2011

RANDY ORTAN

6901 West Main 26 Street

Urbana

Illinois, 6180

Cell: 257-409-8975

 

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear RANDY ORTAN,

 

We thank you for letting us know about the faulty meter reading for which we had charged you. We sent an enquirer and he said that you were actually right. The meter reading has been corrected not and we are sending you a new statement that has been corrected.

II am apologetic about the error.

 

Sincerely,

Rendor

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