HENNERY SMITH
2365, S Mayfield Ave
Chicago, IL 60652
Cell: (123)-555-1234
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear HENNERY SMITH,
Thanks a lot for ringing us about your account details. We are extremely apologetic for our mistakes in the communication we forwarded you. We are aware of your payment record for July 1, which makes your account stand cleared. We treasure you as our customer and appreciate your generosity regarding the same.
Sincerely,
Arthur