We have already shipped the parts you ordered

September 30, 2011

JUSTIN HOLLOWAY

XYZ Company.

1234 Archer Road

Gainesville, Fl 32607

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear JUSTIN HOLLOWAY,

We have already shipped the parts you ordered through our hotline two days ago. If you would like to track the progress of the shipment, you can do so by logging into our website and clicking on the “Track Package” tab. Your confirmation number is 55739.

If you have any complaints or questions regarding the quality of the parts upon receiving the package, please give me a call immediately at 333-3333.

We are glad to do business with you and are looking forward to your next transaction with us.

Sincerely,

Carver

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