Justin Holloway
XYZ Company
1234 Archer Road
Gainesville, Fl 32607,
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear Justin holloway,
With regard to your damaged motor, thank you for the photos and information you forwarded to us of your mishap on Lake Winston. Unfortunately because your motor is more than four years old it is no longer under warranty and we do not stock that specific model any more. We do however carry a wide variety of reasonably priced universal propellers, one of which I am sure will suit your needs. Please call in at the store so we can help you get back out on the water soon.
Sincerely,
Riachard