I really apologise for the mistake

August 10, 2011

JUSTIN HOLLOWAY

XYZ Company.

1234 Archer Road

Gainesville, Fl 32607

 

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Justin holloway,

I really apologise for the mistake of sending you a wrong sized blazer. Such kinds of errors rarely occur, but then do happen sometimes. Anyway, we have tried to rectify our mistake, and have sent you a new piece. I have even sent you some material to package, so that you can send the old one to us.

I am also attaching a 30% reduction promo coupon, so that you can buy at a cheaper price for us the next time.

Sincerely,
Hennery smith

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