AUSTIN PARKAR
6901 West Main 26 Street
Urbana • Illinois, 61801
Cell: 257-409-8975
[Subject: Normally bold, summarizes the intention of the letter] -Optional-
Dear Austin parker,
We would like to thank you for sending us honest feedback about our delivery service. Your comments regarding the abundance of packaging were actually very helpful. We agree that lessening the amount of plastic in our packaging will be both beneficial to the environment as well as to us. We have therefore started assessing the amount of packaging we use and are on our way to becoming more environmentally-conscious. Please keep the comments coming — They certainly mean a lot to us!
Sincerely,
Samantha drew