Strength to strength

July 22, 2011

Mather Smith
69 N. Grant Street, Mid Lake City,
California 84301


[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear  Mather smith,

I would like to inform you of a great member of staff you have in Sarah Sutton. Sarah works on one of your helpdesks and has always been patient when dealing with questions. Her calm manner was just what was needed when I was becoming increasingly frustrated. She was able to use her knowledge to help me. With employees like Sarah on your staff role I am sure that Carson Corporation will go from strength to strength.

Ryan gale

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