“Customer is King”

July 21, 2011


2365, S Mayfield Ave

Chicago, IL 60652

Cell: (123)-555-1234

[Subject: Normally bold, summarizes the intention of the letter] -Optional-

Dear Hennery smith,

We wish to thank you for your valuable suggestion you left in the “Customer feedback” form. As Hotel manager, I shall immediately put your suggestion into effect which we too feel will help in providing better service to our customers. I am sure that this valuable tip will be of much help to one and all.

We assure you that the next time you are in the hotel, you shall see that your suggestion is in vogue and will be able to appreciate the effects much better. We stress upon the fact that “Customer is King” and wish to make them feel special. For this reason, suggestions like yours will assist us in realizing our goals and will help us satisfy our customers much better.

We again wish to thank you for your valuable advice and hope to see more such suggestions coming from your side that will definitely make a visit to our hotel much more pleasurable.

John ichel

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